At luxemerk.com, we are committed to protecting your privacy and handling your personal data with care and transparency. Our practices are fully aligned with the data protection regulations of the United Arab Emirates, following the standards and best practices applicable to companies operating in the region.
This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website.
What Information We Collect
When you browse our store or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping address
- Browser and device information
- Behavioral data (how you navigate and interact with our store)
Why We Collect This Information
We collect your data to:
- Process your orders and ensure timely delivery
- Improve your experience on our website through device optimization
- Provide customer support and updates on your orders
- Send promotional emails or offers (only if you opt-in)
Who We Share Your Information With
We may share certain data with trusted third parties who support us in providing our services, such as:
- Payment gateways to verify and process your transactions
- Warehouse and logistics partners to prepare and fulfill your orders
- Shipping providers to deliver your packages
- Email service providers to send you updates and promotions (only with your consent)
We ensure that these partners access only the data necessary to perform their duties and that they adhere to strict confidentiality and data protection requirements.
Your Consent
By continuing to browse our website or place an order, you consent to the collection and use of your data as outlined in this policy.
If you do not agree with this policy, we kindly ask that you refrain from using our services.
Your Rights as a User
In accordance with UAE data protection laws, you have the right to:
- Request a copy of your personal data we hold
- Request corrections or updates to your data
- Ask for your data to be permanently deleted from our systems
- Withdraw your consent to our use of your data at any time
To exercise any of these rights, please contact us at:
support@luxemerk.com
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our team continuously works to enhance and maintain the security of your data.
luxemerk.com is now headquartered in the United Arab Emirates and operates in full compliance with applicable UAE laws concerning e-commerce and data protection.
Thank you for trusting us.