How much do you charge for shipping?
We offer free shipping on all orders, with certain exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay – you won’t be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 1 working days.
How long will my order take to arrive?
Orders are shipped by Aramex or SMSA Express. Typically, delivery takes 1-3 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 1-3 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@luxemerk.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@luxemerk.com